Mojexa ensures that your data is kept safe, secure and private at all times. 

Data encryption & storage

All data stored in Mojexa is encrypted at rest and in-flight using industry standard encryption protocols.

Property data entered into Mojexa, including details of your property locations, service requests, tasks, contractor jobs and asset information, is all stored in an encrypted database fully managed by Amazon Web Services (AWS). Data is replicated across multiple secure database server instances to maximise resiliency and data access performance.

Images, documents and other file attachments that are uploaded into Mojexa against your objects, service requests or contractor jobs are encrypted before being stored.  We use AWS S3 encryption with a 256-bit AES-256 block cipher, along with HTTPS transport layer encryption, to ensure that all objects uploaded to Mojexa are fully encrypted from the moment they leave your local device to the moment they are stored on Mojexa's servers.

All data transferred between Mojexa's servers and your web browser is encrypted using best practice HTTPS protocols, ensuring that your data is protected from eavesdropping and unauthorised viewing.

Mojexa encrypts your data from the moment it leaves your device, keeping it safe from prying eyes.

Account security

All access to Mojexa data is restricted to ensure that only you and your authorised account holders can view or edit your data.

By using Mojexa to manage your properties and assets you have full control over the user accounts who are authorised to access your data. You can choose which users are able to see specific properties, access reports, edit contractors or administer your properties.

All images, documents and file attachments that you or your authorised users upload to Mojexa are uniquely secured with the access keys only available to authorised users of your Mojexa account.  This prevents any other party from being able to access your data through brute force or other file iteration techniques. Even Mojexa administrators cannot associate uploaded files with a particular Mojexa account without accessing the secure file association data from your secure data store.

Mojexa makes sure that your data is only visible to the people you've specifically authorised.

DATA SECURITY

Availability & disaster recovery

Mojexa is built upon Amazon Web Services (AWS) components to ensure your data is always available when you need it.

Our servers are configured to dynamically scale and reconfigure in response to changing usage and demand, which means that Mojexa is ready for you whenever you need to access your data. Even during times of heaviest demand you will never be kept waiting for spinning cursors and loading indicators - Mojexa is available for you as fast as your internet connection can support.

Mojexa's data stores are constantly backed up across multiple storage points and regions, ensuring that your data is secure in the face of even the most severe natural or man-made disasters. All data backups are encrypted and securely stored, so even if disaster strikes your data will not fall into the wrong hands.

Being built upon the AWS network allows Mojexa to respond quickly should an unforeseen major event disable some of our standard service infrastructure. Our network monitoring team keeps a constant watch over all Mojexa service, and should any services suffer degradation or temporary outages they are empowered to work quickly to reconfigure our network to minimise any impact for our Mojexa users.

Mojexa ensures your data is available when, where and however you need to access it.

Server management & maintenance

Mojexa's network monitoring and management team perform proactive security updates and vulnerability scans to keep our systems up-to-date and patched against the latest security threats.

Mojexa's content delivery and caching endpoints are protected using fully managed Web Application Firewall rules, with Amazon security resources engaged to update and maintain the Firewall access, detection and blocking rules to reflect the constantly changing security landscape. Our Web Application Firewall and all other Mojexa services are configured to protect against the OWASP Top 10 - a globally recognised standard awareness document that represents a broad consensus about the most critical security risks to web applications. More information on the OWASP Top 10 can be found at the OWASP Foundation website.

Mojexa makes sure your data is protected from constantly evolving security threats on the internet.